One&Only Resorts

Featuring: One&Only Palmilla, Los Cabos Resort

What is One&Only?

What is One&Only?

One&Only Resorts brings outstanding service, curated experiences and thoughtful design to stunning and some of the world’s most inspiring locations, hand-picked for exceptional beauty and unique cultural charm. Each vibrant property prioritises a strong sense of place, celebrating its unique locale. From incredible, authentic cuisine, to unique tailored excursions, and spectacular spaces, memorable moments begin at One&Only.

Learn why booking with Omotenashi Concierge is better than all the other booking methods — including online travel sites.

Travel like a VIP when staying at One&Only

By booking with Omotenashi Concierge, you’ll automatically receive benefits at all One&Only properties, while never paying more than booking direct with the hotel.

Enjoy at no extra cost

  • Daily breakfast for two

  • ~$100 (USD) hotel credit per stay

  • Room upgrade*

  • Early check-in / Late check-out*

  • Personalised welcome amenity

  • VIP treatment throughout your stay

*Confirmed at either time of booking or upon arrival, and subject to availability

How to book One&Only Resorts?

When you book your stay with Omotenashi Concierge, you’ll automatically have perks applied to your stay at no extra cost.

  • Contact us by using this form or email us at hello@omoconcierge.com.

    We will start as soon as possible with preparing your journey.

  • Based on your request, we will provide a set of recommendations that are tailored towards your preferences. These are based on personal stays, on-site visits, and client feedback.

    You will receive the rates and benefits of each property per your convenience.

  • Found the perfect match?

    Secure the booking by providing your billing information via a secure payment link. We will use this to confirm the booking with our luxury partner.

  • All is set.

    Sit back and relax while VIP status is awaiting you. We will follow up continuously with our luxury hotel partner to ensure all your needs are cared for.

    We remain at your disposal, from start to finish.

As our client, you will be granted our personal contact information for us to remain at your disposal at all times. You will experience unparalleled hospitality throughout the process, from discussing your hotel preferences, to staying at one our luxury partners’ properties.

In line with the concept of omotenashi, we offer our services to create the best experience for you, at no additional cost. This means that we find the best available rates and benefits for you, while not charging any fees.

If that appeals to you, let’s start a long-term partnership and let us tailor our service to your precise needs.